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EECU Internet Security Practices Statement
This statement is made on behalf of the financial service providers in the EECU family of companies that offer banking services, investments, and mortgage services:  EECU (Educational Employees Credit Union), Investment Services Group, LLC, and Mortgage Solutions, LLC.

Please read this Statement carefully, as any use of eecu.com constitutes your agreement to all of EECU’s Online Terms and Conditions, including but not limited to, this Statement.  This Internet Security Practices Statement is part of, and is incorporated into the EECU Membership and Account Agreement, and EECU’s Online Terms and Conditions.

Use of EECU’s Internet-Based Services
To qualify for, and use, EECU’s Internet-based services, a member must be in good standing.

EECU.com Content
EECU makes every attempt to ensure all information, rates and promotional offers listed on eecu.com is current and accurate.  However, this information should be construed only as a guideline.  EECU reserves the right to make subsequent changes to the content of eecu.com at any time due to change in policy, State and Federal regulations, or otherwise.

Use of Cookies & Data Collection
When you visit the eecu.com web servers, we store a cookie—a small piece of information—on your computer’s hard drive.  This cookie file is a technical requirement that establishes and maintains a session so members can request information and conduct business transactions.  The cookie contains no confidential or personal information and is not used to track member activity after leaving eecu.com.  EECU identifies and tracks the single, previous Internet web site address visitors have come from when accessing eecu.com.  This is a standard industry practice used to determine how people navigate to eecu.com.  EECU may use cookies to customize your web site experience.  As you visit eecu.com, our web server also recognizes what web browser and operating system you are using.  EECU currently collects aggregate information about the use of eecu.com that does not personally identify you.  Various parts of eecu.com allow you to submit information to us via e-mail.  EECU collects the e-mail addresses of those EECU members who send us e-mail and the information provided in the e-mail.  EECU also collects information volunteered by our members through surveys, contests and electronic forms.  This information is used to improve the content of eecu.com, and to enable you to have a voice in the future of the credit union and its services.

Security and Attribution

The information you send EECU is stored on web servers that reside behind a firewall to shield these servers and their information from unauthorized access.  EECU’s firewall is regularly tested by independent experts, and audited by state and federal agencies, to ensure proper operation.  You communicate with EECU’s web servers by using your computer’s web browser.  Some areas of eecu.com are secured and use Secure Sockets Layer (SSL), an additional layer of security, in order to maintain the confidentiality of all information sent between eecu.com and your computer.  Specifically requested member information, such as EECU account number, Social Security number and Personal Identification Number (PIN) is used to authenticate your identity, determine whether to provide access to your information in the secured section of eecu.com, and enable you to conduct financial transactions.  EECU only supports current web browsers that use Secure Sockets Layer (SSL). You may need to update your browser occasionally to use eecu.com

SSL is intended to help ensure that:
  1. The information you send EECU will not be read by others, and
  2. You are in fact dealing with EECU, instead of a web site impersonating us.  You can verify you are dealing with EECU by verifying the Site Certificate Properties.  Your information reaches us through SSL to help protect the contents of the message from eavesdropping.
Web Access Users
For security purposes, an EECU account number and Personal Identification Number (PIN) are required to access your account through our Internet-based services.  Your PIN should not be stored on your computer and should not be the same as any of your other PINs.  You will be better protected if you change your PIN frequently and do not use the same PIN for any other Internet site.  Do not disclose or otherwise make your PIN available to anyone.  If you authorize anyone to use your PIN, that authority may be attributed to, and obligate, you.  If you are ever uncomfortable communicating with EECU electronically, you may instead use traditional methods of communication such as using the telephone, U.S. mail, or visiting any of EECU’s physical locations.

E-mail Security
Regular Internet email is not secure.  Various sections of eecu.com allow you to submit information to EECU by email.  You should use these sections to provide information that is non-sensitive and non-confidential.  EECU strongly urges you not to provide personal or account information through e-mail or request information from us that is confidential or sensitive.  As unsecured Internet email is not secure, you accept the risks associated with sending insecure e-mail messages and/or any files you attach to these insecure e-mails.  If you request sensitive or confidential information from EECU via unsecured e-mail, you accept these risks as well.  To communicate sensitive or confidential information, we strongly urge you to contact us by phone, mail or by visiting any of our locations.

Children’s Online Privacy
From eecu.com, we may collect member e-mail addresses and information provided in the e-mail from children age 13 and under. This information is volunteered by these members through contests, surveys and electronic forms. The gathering of such information is purely for informational purposes only to improve the content of eecu.com and will not be sold to any third party.

Links to Other Internet Web Sites
EECU.com contains hyperlinks to other Internet web sites operated by third party companies or organizations.  When you click on these links, you will leave eecu.com and go to the linked site.  EECU is not responsible for the contents, use, or privacy and Internet security practices, and their terms and conditions apply.  Please review the privacy and Internet security practices of each of the linked Internet web sites you visit before you provide any personally identifiable information.  All links or other connections to other Internet web sites, or mention of other companies or organizations, is solely for informational purposes to EECU members and should not be construed as an endorsement or relationship other than what is stated where such a connection is made.

Changes
EECU reserves the right to change any part of its Internet Security Practices Statement at any time.  You agree to check our Statement periodically to make sure you remain comfortable with its content.  Nothing in this Statement affects our ability to collect, combine, use, verify, retain, and report, including sharing with our regulators, information submitted in connection with the provision of EECU products and services.  EECU also reserves the right to do the same with information obtained from public sources or third parties, and other information that does not personally identify you, without reference to this Internet Security Practices Statement.


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