Redeem Your CU Rewards Points

Merchandise Awards
You may redeem points for merchandise awards via mail or online. To redeem points online, follow these steps:

Step #1: Access the Merchandise Award Selection/Merchandise Awards from the home page of CURewards website and add the desired merchandise awards to your shopping cart for redemption.

Step #2: When you have completed your selections, click on the Proceed to Checkout button to place your order on-line.

Step #3: Enter your name, shipping address and a telephone number and click Transmit Order to submit your order. You will receive a confirmation number after your order has been submitted.

Step #4: Keep records of your order until you receive your award merchandise. Should you have questions regarding the status of your order or estimated shipping date, you may call Award Headquarters Customer Service, at 800.621.4112, from 8:30 AM to 5:00 PM, Monday through Friday, Central Standard Time.

To redeem points for a merchandise award via mail, simply complete the CURewards Order Form that can be printed from the CURewards. The order form should then be mailed to:

CURewards Award Headquarters 2440 West 34th Street Chicago, IL 60608-5134

Travel Awards
Travel awards include Airline tickets, Hotel certificates, Car certificates, Vacation packages, Experiences, and Cruises that can be redeemed through the CURewards Travel Agency. Simply click on the Travel link. Should you have any questions concerning your travel plans or would like to speak with a travel agent, please call 800.900.6160 and a CURewards travel representative will be able to assist you. Hours of operation are:

Monday–Thursday: 10:30 am - 9:30 pm Eastern
Friday: 12:30 pm - 9:00 pm Eastern
Saturday: 12:00 pm - 6:00 pm Eastern